Inquired about the process to have my mother's mail redirected , explain she have very recently passed. Was living elsewhere but still had some mail addressed to Morris Plains address. Judging by the replies received the clerk seemed to not listen to most of what I said was the purpose for my call. Then after politely repeating the same questions and reasons for contacting again. I became acutely aware of an almost demeaning to "cue card" rhetoric reply and tone in the clerks voice. With that said I'd say their customer services needs tremendous work. Especially given the circumstances surrounding the contact in the first place. Which btw the way when I called the Randolph PO , where my mother for some reason had mailed delivered. there. The clerks first statement was "so sorry to hear for your loss. how can we help". Enough said. I lived in MP since I was 13, I'm now 52. My personal and family experience with the post office has not changed one bit. The one star is well deserved.
Package was misplaced, within 1/2 hour of calling the Morris Plains post office, package was in my mailbox. Great job, Christmas gift saved!
Honestly the workers should be happy they have a job to come to everyday. Some people have to flip burgers for 12 hours a day just to make ends meet. You guys sit behind a desk, and help customers that are pretty easy to deal with. If you hate your job, then work somewhere else.
Wow I guess I am not the only one that has the same thoughts about this Postal Service experience in Morris Plains. Like someone said I wish I could give them 0 stars as well. I have lived in Morristown for 17 years before and never had issues with the postal service. They were fantastic! Now I live in Morris Plains and I had nothing but headache beginning from Postal Service to Mail Woman delivering mail. Yes they are rude, VERY slow and pretty much useless. The same people work there for ages and perhaps ether they need costumer service retraining or perhaps it's time to retire or be let go. I don't blame Postal Service going under because people don't want to deal with problems that are common sense. Oh shut out to Mrs Sanders working at the Postal Service in Morris Plains I do hope you will work on your dismissive attitude and if a costumers voices out his or hers opinion you don't just shut them down but want to hear them out regardless of the problem. Costumer is always right and perhaps being more understanding would go a long way even though the other person seems upset? Perhaps they are upset because they are tired of how things are being run by a certain Delivery Mail Person??? I do hope corporate will take a look into this and sees how bad Morris Plains Post Office is viewed and will try to fix issues there ASAP!
I wish I could give ZERO stars. I've never been talked to so rudely. It took about twelve rings for the woman to answer and then attitude the whole time I was asking a question. Not helpful at all.
If you need to actually conduct business at a post office I would recommend staying out of this place. The women behind the desk are so lazy and nasty. I pay 20k in taxes, and this lazy worker couldn't give me two small pieces of tape so I can put my label on my envelope. SOO RIDICOULOUS!!!!!! Now I have to drive all the way home and get two little pieces of tape so I can mail by envelope. People need to sometimes have a heart and some decency and help out another citizen instead of making them struggle to mail a small letter. I will never go back to this post office . I rather drive 2000 miles and deliver a envelope myself then have this place handle my business. Go to Parsippany post office, Morristown post office or Randolph post office.
United States Postal Service is a US Post Office based in Morris Plains, New Jersey. United States Postal Service is located at 485 Speedwell Ave, Morris Plains, NJ 07950, USA.
Please contact with United States Postal Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find United States Postal Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.